Questions to ask when looking for Home Health Care!
 

What services do you provide?

Angels In Waiting Home Care provides a range of services that assist with daily living: medical (nurses), meal preparation, personal care assistance, grocery shopping, errands, companionship, light housekeeping, and respite care (help for the family caregiver, for short periods of time, allowing them time to go out). We also provide care in nursing / assisted living homes when you feel your loved one needs more one-on-one care.

What is the cost for your services?

A Care Plan Coordinator will meet with you and your family to conduct an in-depth assessment. During this assessment, the Care Plan Coordinator will help you in choosing services to develop a care plan that best meets the needs of both you and your family.

Is there a minimum number of hours or days per week?

A four (4) hour minimum per week is required.

Will the same person always be coming out?

At Angels In Waiting Home Care we strive for “Continuity of Care” in which every effort is made to send the same caregiver. Your Comfort and Privacy are our top priority.

Will a supervisor oversee all care and address any questions or problems?

Angels In Waiting Home Care is owned and run by a Registered Nurse. A nurse is always available to answer any questions or problems.

Does your agency screen and bond all caregivers?

All employees of Angels In Waiting Home Care are bonded and insured. We perform thorough background checks on all employees which include fingerprinting, criminal records, licensure verification and references.

Does your agency fingerprint?

Our on-site fingerprinting capabilities allow a quick turnaround from the Bureau of Criminal Identification and Investigation, insuring your safety and protection. 

Is your staff required to have CPR certification?

All of our staff are CPR certified.

Will all necessary agency personnel know what our needs are?

When a caregiver is assigned to your case, all necessary information is reviewed with them at that time.

Do you offer training for your employees?

Angels In Waiting Home Care offers on-site CPR certification / recertification, and on-going educational classes to better serve you.

Is the agency Medicare licensed and/or Medicaid certified?

Angels In Waiting Home Care is pending Medicare certification. We are Passport certified under the Medicad Waiver Program.

Does the agency have any affiliations with community agencies?

Angels In Waiting Home Care works very closely with Western Reserve Area Agency on Aging, Hospice of Western Reserve, Council On Aging, area Nursing Homes/Assisted Living facilities and various senior centers.